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Privacy Policy

Privacy Policy | Terms and Conditions

Pharma Talk Research Foundation, Lucknow, India takes your privacy seriously and treats all financial information about any transaction you have with the Foundation as highly confidential. In addition, PTRF does not share e-mail addresses or phone numbers of any of our donors or constituents.

The Foundation deeply values all contributions to sustain our mission. To protect the privacy of our donors and their special relationship with PTRF, we maintain the following policies:

• We may request personal information online, such as name, address, phone number, email address, and credit card number ONLY for the purposes of accepting donations to PTRF.
• We will not release or use this information for any other purpose unless we have your consent.
• We do not trade or sell your personal information with other organisations.
• We offer donors the option to be recognised anonymously.
• Donors may request, at any time, to not receive our solicitations.
• Donors may request to not receive certain mailings, such as our newsletter.
• We do not track, collect or distribute personal information entered by those who visit our website.
• Personal data collected through our website is encrypted using 256-bit AES (Advanced Encryption Standard) technology.
• Personal information stored in PTRF database is protected with a secured login with authentication, assignment of a unique ID to each person with computer access, regular pass code changes, and user IDs are deactivated or terminated as needed.
• Our hosting data server provides data protection meeting PCI DSS (Payment Card Industry Data Security Standard), encrypted communication via SSL (Secure Sockets Layer) technology, intrusion detection for all devices and network nodes, state-of-the-art firewall infrastructure that detects malicious application attacks, virus protection, network load balancing devices via Citrix, and patch management, security and vulnerability monitoring and tracking, and SQL server attack protection via applications to detect SQL Injection and Cross Site Scripting Attacks.

To assure that philanthropy merits the respect and trust of the general public, and that donors and prospective donors can have full confidence in the not-for-profit organisations and causes they are asked to support, we assure the following:

•To be informed of PTRF mission, of the way PTRF intends to use donated resources, and of its capacity to use donations effectively for their intended purposes
•To be informed of the identity of those serving on PTRF’s governing board, and to expect the board to exercise prudent judgment in its responsibilities
•To have access to PTRF’s most recent financial statements
•To receive appropriate acknowledgment and recognition
•To be assured that information about their donations is handled with respect and with confidentiality to the extent provided by law
•To expect that all relationships with individuals representing PTRF to the donor will be professional
•To be informed whether those seeking donations are volunteers, employees of the organization or hired solicitors
•To have the opportunity for their names to be deleted from mailing lists that PTRF may intend to share
•To feel free to ask questions when making a donation and to receive prompt, truthful and forthright answers

What information we collect

We use personal information collected from donors for the purposes of processing payments and communicating with donors about PTRF as well as conducting the fundraising and other operations of PTRF. This information may include name, amount donated, address, telephone number, donor comments, e-mail address, and any other personal information provided to us (“Donor Data”). For donations by check, Donor Data also includes the data visible on the check. Information from Payment Processors and Other Service Providers: Payment processors allow donors to give electronically using a payment services account, a credit card, or other payment method. These processors collect certain information from donors, and you should consult their privacy policies to determine their practices.

To provide donors the best possible experience, we work with service providers and may share Donor Data and other information with, or have it transmitted through, them. Such service providers include, for example, collocation facilities and bandwidth providers as well as organisations that help non-profit organizations with fundraising.

How we use that information

Donor Data may be used for these kinds of purposes:

• Distributing receipts and thanking donors for donations
• Informing donors about upcoming fundraising and other activities of PTRF
• Internal analysis, such as research and analytics
• Record keeping
• Reporting to applicable government agencies as required by law
• Surveys, metrics, and other analytical purposes
• Other purposes related to the fundraising operations,

Anonymous donor information may be used for promotional and fundraising activities. Comments that are provided by donors may be publicly published and may be used in promotional materials. We may use available information to supplement the Donor Data to improve the information we use to drive our fundraising efforts. We may allow donors the option to have their name publicly associated with their donation unless otherwise requested as part of the online donation process. We use data gathered for payment processors and other service providers only for the purposes described in this policy.

Contact us

If you have questions about this Donor Privacy Policy or requests about the status and correctness of your donor data, please contact us at


We are committed to protecting donor personal information from unauthorized access, alteration, disclosure, or destruction. Among other things, we undertake a range of security practices, including measures to help secure web access to sensitive data and undertake efforts to address security vulnerabilities for various tools and databases.

Other Disclosures

We may disclose information when required by law; when needed to protect our rights, privacy, safety, property, donors, or users; and when necessary to enforce our terms of service.


We may change the Donor Privacy Policy from time to time. Any and all changes will be reflected on this page. Substantive changes may also be announced through the standard mechanisms by which we communicate with our users and community. You should periodically check this page for any changes to the current policy.

Data Retention

We seek to retain donor-related information only as needed to fulfil the purposes described in this policy unless a longer retention period is required by law or regulations. For example, tax laws in the India may require us to keep contact information and contribution level of donors on file.


You have certain rights with respect to the information we collect about you. Upon request, we will tell you what information we hold about you and correct any incorrect information. We will also make reasonable efforts to delete your information if you ask us to do so, unless we are otherwise required to keep it.


PTRF follows a reliable refund policy. We take utmost care about processing donations as per the mandates signed by our donors in the donor forms, both offline and online. But in case of an unlikely event of an erroneous deduction or If the Donor wants to cancel/deduct the donation, PTRF will respond within 7 working days from the date of receiving the complaint from donor. The timely refund of the wrongly deduced amount will depend on type of card used during transaction. We would require a proof of deduction of the donation amount and a written communication for refund from the donor within two days after donation. In such cases if the receipt already has been issued, then the Donor is requested to return the original receipt at our official address. In the case of tax exemption certificate already issued, refund will not be possible.

We can be contacted for refund request or any other information at:

Pharma Talk Research Foundation
Shop No. 7, Grah Enclave Phase-3
Tiwariganj, Chinhat, Uttar Pradesh, India- 226028
Landmark- SRM Motors, Mercedes Benz Workshop
Tel: +91-522- 2700594, 9999 85 3068, 99 35 60 3068


Terms and Conditions

This website is operated by Pharma Talk Research Foundation. Throughout the site, the terms “we”, “us” and “our” refer to Pharma Talk Research Foundation. Pharma Talk Research Foundation offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Use of this site is provided by PTRF subject to the following Terms and Conditions:

• Your use constitutes acceptance of these terms and conditions as at the date of your first use of the site.
• PTRF reserves the rights to change these terms and conditions at any time by posting changes online. Your continued use of this site after changes are posted constitutes your acceptance of this agreement as modified.
• You agree to use this site only for lawful purposes, and in a manner which does not infringe the rights, or restrict, or inhibit the use and enjoyment of the site by any third party.
• This site and the information, names, images, pictures, logos regarding or relating to PTRF are provided “as is” without any representation or endorsement made and without warranty of any kind whether express or implied. In no event will PTRF be liable for any damages including, without limitation, indirect or consequential damages, or any damages whatsoever arising from the use or in connection with such use or loss of use of the site, whether in contract or in negligence.
• PTRF does not warrant that the functions contained in the material contained in this site will be uninterrupted or error free, that defects will be corrected, or that this site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy and reliability of the materials.
• Use of this site is provided by Pharma Talk Research Foundation (PTRF) subject to the following of the Terms and conditions as given below.
• Your use and access to the website constitute acceptance of these Terms and Conditions as at the date of your first use of the website.
• You agree to use the website only for lawful purposes, and in a manner which does not infringe the rights, or restrict, or inhibit the use and enjoyment of the website by any third party.
• Pharma Talk Research Foundation (PTRF) reserves the rights to change these Terms and Conditions at any time by posting changes online. Your continued use of the website after changes are posted constitutes your acceptance of the new Terms and Conditions as modified automatically. You should, therefore, review these Terms and Conditions regularly.
• Pharma Talk Research Foundation (PTRF) takes no responsibility for the content of external internet websites. Following links to any other websites or pages shall be at your own risk and Pharma Talk Research Foundation (PTRF) shall not be responsible or liable, directly or indirectly, for any damages resulting from the use of such other websites.
• Materials in the website may be copied for personal use only on the condition that all copyright notices and source indications are also reproduced, no modifications are made and each relevant item is copied in its entirety. Some materials that have been outsourced have been published on the website with all the necessary permissions from the relevant copyright owners (who are not part of PTRF). All rights are reserved on these materials and permission to copy them must be requested. From the individual copyright owners (as indicated within these materials).
• Any communication or material that you transmit to, or post on, any public area of the website including any data, questions, comments, suggestions, or the like, is and will be treated as non-confidential and non-proprietary information. Pharma Talk Research Foundation (PTRF) reserves the right to remove any such communication or material from the website at its own discretion.
• If there is any conflict between these Terms and Conditions and rules and/or specific terms of use appearing on the Website relating to specific material then the latter shall prevail.
• These Terms and Conditions shall be governed and construed in accordance with the laws of India. Any disputes shall be subject to the non-exclusive jurisdiction of the Indian Courts.
• If these Terms and Conditions are not accepted in full, the use of the website must be terminated immediately.
• Visitors acknowledge that visiting this site is an implicit acceptance of these 'Terms and Conditions' on their part.
• Accepting 'Terms and Conditions' means an implicit acceptance of our Disclaimer and Privacy Policy

Questions about the Terms of Service should be sent to us at Pharma Talk Research Foundation

Pharma Talk Research Foundation
Shop No. 7, Grah Enclave Phase-3
Tiwariganj, Chinhat, Uttar Pradesh, India- 226028
Landmark- SRM Motors, Mercedes Benz Workshop
Tel: +91-522- 2700594, 9999 85 3068, 99 35 60 3068

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